Résumé
Sales Negotiation Administration Mediation and Resolution Customer Relationship Management
Expériences professionnelles
Déclarant en douane
Maghreb Solutions
Depuis le 02 octobre 2024
Déclarant en douane adjoint
CEVA Logistics
Depuis le 02 juillet 2024
Commercial prospector
DIF'SERVICES
De Octobre 2022 à Mars 2023
Customer recovery, commercial prospecting post Covid period
Administrative follow
Customer service representative - electrical steels
ArcelorMittal France
De Avril 2022 à Septembre 2022
ENSURE CUSTOMER RELATIONS ON A DAILY BASIS FOR ORDER MONITORING:
- Taking into account customer and supply chain specificities and ensuring service
- Tracks orders once saved until shipment
- Handle order anomalies in progress
- Informs customers on the progress of their orders
- Communicates forecast deviations in delivery times to customers
- Responds to time, volume and troubleshooting consultations
ANTICIPATE AND PROCESS SERVICE VARIANCES:
- Identifies service gaps and contributes to the implementation of corrective actions
- Manages customer priorities and communicates them to the interfaces concerned (back office or others)
- Participates in book reviews within its scope
- Participates in working groups to ensure continuous process progress
ENSURE TRANSPORTATION REQUESTS:
-management of commercial volumes
-calculation of transport plan
- Checks customer solvency before shipment
- Participates in the various Expeditions, crisis meetings, logistics flow arbitrage etc
BACK UP COORDINATION
-Weekly reporting
-newcomer training
CLIENT MEETING
-Preparation of customer presentation
-analysis of customer books:
-service improvement plans to be proposed (work on service gaps and find solutions)
Land prospection manager
PAYS DAIX HABITAT METROPOLE
De Décembre 2020 à Novembre 2021
Land exploration, Development of the prospect portfolio, Identification of tenders
Main result: obtaining demilitarized land for real estate exploitation
Freelance corporate services & job seeking activity
Freelance
De Août 2018 à Décembre 2020
Personal assistant for 2 HNWI (Tunisian and Moroccan) for their French affairs
"companies manager"
Fidinam Genève SA
De Août 2009 à Juillet 2018
Business Introducer: Recovery of a part of my former activity within HSBC. Transfer In of existing HSBC Companies with Fidinam. Target of 600-700 companies recovered on 1200 existing companies in 2009. Business Developer: Follow up of existing Clients, new Clients’ acquisition: Private Banks, Private Clients, Independent Assets Managers. Recovery of the simple Offshore companies from well-known Bank Trust Company. Moroccan and Turkish Market Golden Visas in Portugal approach for Brazilian Clients Offshore company Manager: Daily business and all current administrative tasks regarding offshore company Administration and incorporation of Offshore companies (B.V.I., Panama, UK, Canada, NZ Trusts, RAK, HK, Scotland, etc..), Panamanian foundations, management, accountancy procedure: chasing up clients with outstanding invoices, reactivation of struck off companies, opening banking accounts and preparation of corporate legal documentation, redomiciliation and transfer of companies, dissolution of companies, change of board of directors, amendments to the Articles of Incorporation (increase of capital, name change). Set up of contractual agreements for various situations (fiduciary or nominee relationships, trade and service agreements, Foundations’ Regulations and Trust Deeds), Clients Invoicing. Litigations. Trimestrial timesheet. Some figures: Around 600 new Offshore Companies sold until now. Countries visited are Panama, Israel, Uruguay, Argentina, Brazil, Morocco. One Administrative Assistant under my responsibility.
"companies manager" - "teamleader"
HSBC Private Banking
De Décembre 2006 à Juillet 2009
Team Manager: Management of a Team. Development of my Team with the Front Office. Manage companies at a corporate level, opening of bank accounts, execution of a various legal documents, International legislation on offshore companies, foundations, liaison with Registry of Commerce of the different jurisdictions, compliance procedure: due diligence as per the LBA, creation of companies to optimize fiscal exemptions. International trade, import-export.
The purpose of OCS is to provide basic ongoing administrative support to the RM when dealing
with an approved external agent/provider in relation to simple offshore structures. OCS will only administer companies incorporated for the sole purpose of holding financial assets. Bank account openings, advisory and control. Booking of the annual administrative fees. OCS provides also
additional administrative, secretarial or management services:
Offshore company Manager: Administration and incorporation of Offshore companies (B.V.I., Panama, Seychelles, Bahamas, Nevada, etc..), Panamanian foundations, management, accountancy procedure: reactivation of struck off companies, preparation of corporate legal documentation, redomiciliation and transfer of companies, dissolution of companies, change of board of directors, amendments to the Articles of Incorporation (increase of capital, name change). Set up of contractual agreements for various situations (fiduciary or nominee relationships, trade and service agreements, Foundations’ Regulations and Trust Deeds).
Some figures: Around 2000 Offshore Companies sold in this period.
Country visited is Panama. Two Assistants under my responsibility.
"corporate officer"
Mossack Fonseca & Co.
De Octobre 2003 à Novembre 2006
Offshore company Manager: Administration and incorporation of Offshore companies (B.V.I., Panama, Niue, Seychelles, Bahamas, Nevada, etc..), Panamanian foundations, management, accountancy procedure: chasing up clients with outstanding invoices, reactivation of struck off companies, opening banking accounts and preparation of corporate legal documentation, redomiciliation and transfer of companies, dissolution of companies, change of board of directors, amendments to the Articles of Incorporation (increase of capital, name change). Set up of contractual agreements for various situations (fiduciary or nominee relationships, trade and service agreements, Foundations’ Regulations and Trust Deeds).
Some figures: Around 2000 Offshore Companies sold in this period.
Country visited is Panama.
Formation complémentaire
BTS COMMERCE INTERNATIONAL
INSTITUT MERKURE - COMMERCE
1996 à 1997
Parcours officiels
Langues
Anglais - Courant
Espagnol - Courant